I don't agree that this post should be deleted. I have read through the post and have made my own comments about how I found Arillas Bay appartments. Nobody has posted anything libelous and honest feedback has been given. I can appreciate that as you live in North Corfu then you do not want to get involved as it could make life difficult. I did not complain when I returned as the holiday had been enjoyable and the main concern that I had was that my daughter returned with a serious ear infection which caused a perforated ear drum. If I could prove that it was because of the pool at AB then I would have complained. All I know is the water was cloudy and didn't appear clean so we chose to go elsewhere during our days. I did what we all have the choice to do and I booked to spend my holiday elsewhere. It appears that this site is to promote Arillas. Surely by us having this forum people will be able to improve the one blot in the town? Arillas bay is in a great location and is not in a position that it can't be pulled back from. Last year I was told that it had deteriorated and this year it sounds no better but possibly worse. Some of us are not fortunate enough to have more that one holiday abroad and so we work all year to pay for our two weaks away. Hopefully presure can be put on the owners to improve the service offered or if people continue to request transfers or cancel their holidays then the owners livelihood could be threatened. Also if others are going there with children they can make the educated risk of whether or not to allow their child in the pool. I am sorry that the owners have had there own problems recently but to continue to offer the service that they do is not an option.

Terry, you can only follow that link if you are a member!!!!, because this thread, I think, has been moved on the sly to the members area, a little bit of censorship, its like being in the UK.

Personally I feel when the problems have been addressed and positive reports come back then it can move on.  If  someone else comes back disappointed then it will only come up again and will be reported on here, as they can on other holiday review sites.

see nothing wrong with what people have said eggy included,he is correct Dimitris is responsable for anything on this site and lets remember that both Eggy and Dimitris live in the area.As you know we had our problems and they have been resolved.
But to the people that are booked in the AB go and enjoy your holiday if you have problems talk to your rep,it might be the Thomas Cook accommidation in Arillas is fully booked like it was ehen we were there.
The main thing is you know what others have had to deal with you know what happened and you know what to do if any of it happens to you.Go enjoy Arillas and its people are great and that includes Yannis and his sister at the Arillas Bay,they never stopped saying sorry over the exploding hot water system and did even change the plumber so i have NO GRIPES with them.in  fact no gripes at all now.

I as the originator of this thread am disgusted that it was even concidered to close it or remove it. I and others made honest and informative comments about the state of the place in early July and the fear we were subjected to by HIM. Maybe this had been going on before we arrived, but no one had the guts to speak out. If they had and we had read about it we would have demanded a move 4 days earlier after the first attempted break in.

I had many more wonderful comments to make about things we did, ate and saw in Arillas, but if you get this much grief for daring to speak your mind, then forget it. I will leave you all to your forum in piece.

I too would like to thank GasCaz for starting this topic and I think that this website is fantastic.  I think what has been posted has been great for those of us who are booked in AB this summer.  I think you have tried to keep it to the facts and have been balanced by also saying how good Arillas is.  If only more people would post positive and negative reviews we would all be better informed.

Lets face it the rest of the website is gushing with praise for Arillas so anybody following the link I don't think will be put off the resort.

As a result of reading this I am even more excited that we have choosen a fantastic resort and i'm sure will have a fantastic holiday but are just better prepared for what we might face and better armed for dealing with TC.

I also think that most of us understand that the owners of the AB are going through a temporary crisis with the father been ill and therefore there is nothing that can't be resolved when the crisis is over so in future months/years it could all be well. 

I actually do feel for the family it must be a tough time.  It is TC that I am most frustrated with - I think they should be doing more to help the family through this and ensure their guests still have adequate accomodation.  The guests should be paramount and they should be providing support to resolve these things.  After all it is primarily TC that will make the money on our holiday.   TC should ensure that certain standards are in place and maintained and be pro-active about ensuring this or re-allocate guests while they sort it out. 

I feel that TC have been really poor.  Some of you may remember my post from several days ago when i'd been promised a call within 48 hours to advise me of the cost of changing accomodation.  Well..... still no phone call or email. 

I probably haven't ever spoken about my holiday prior to departure more than on this ocassion to friends, family and colleagues.   All of them are now very informed on how wonderful Arillas sounds (most of whom had never heard of the resort but most have been to Corfu and other greek islands).  Also I'm sure I will also get asked after the holiday how it went.  I think that is probably true for many of the previous and future visitors and this could actually be excellent PR for the resort as a whole. 

Anyway we are now really looking forward to our holiday in Arillas and won't let anything stop that.

This is my last post (honest) I have discovered that Manos and TC deny anyone was moved from the AB to the Akti. So Im now following legal avenues against both companies and in doing so feel it is unwise to say anything further. I will however report any final outcome. Today I received a letter from ABTA, saying they too were looking into the matter. 'I will not go into the night quietly'

Yamas

GazCaz

Congratulations GazCaz someone withe sense. I am booked into AB Sept 09, although i cant wait to come back to Arillas it is with trepidation to say the least. I have a son who has a heart condition and will be two when we are there. He cannot/wont be able to walk far without becoming breathless, so we booked own own peace of heaven for him the AB, so he wont have to go far from the apartment for the pool beach etc. I am hoping and prayin that these problems have been resolved by then. When we stayed in Arillas at Kokinos we had a wonderful time and i am bringing with me 15 members of my family some 1st timers and i have felt so guilty about all these problems because i made the booking and picked Arillas too.As many people have said it is truly a magical place and i for one cant wait. Jill