I got back from my wonderful holiday in Arillas yesterday but felt I had to write about the bloody awful transfer from the airport when we landed at Corfu. We traveled with manos for the first and the last time. we landed an hour late which happens but we got our bags and spotted 3 ladies holding manos signs. I went up and asked which coach we were on. I was told to go and wait over there and someone would be over shortly. We waited for 20 mins but no-one came, another 10 minutes past so I went to a rep with a clipboard, told him where we were staying and he said coach D2 bay 10. Great, so we get on the coach and a rep gets on and reads a list of passengers but our names are not on the list. I asked what was going on,only to be told that our coach had left 30 minutes ago(about the time I asked the 3 ladies) but that this coach would take us but might take longer to the resort. We landed at 1.00pm and we arrived at our apartment just after 4pm. At the Welcome meeting we asked our worst than useless rep Kat, why we were just abandoned at the Airport she just shrugged and said "Well, it was busy?"So beware all future Manos customers, if I were you I would get a taxi from the airport or book elsewhere.
hi
sent copy of your e mail off to manos, going to Arillas in Aug with them, and bit concerned about time of airport transfer, this was their reply-
Dear Mr Moss,
Thank you for your recent email regarding your forthcoming holiday to Corfu. I have been in touch with our Customer Relations Department regarding transfers. They have confirmed that they have received no complaints to date about the transfers.
Please feel free to contact me for anything further.
think perhaps you,and anyone else who has a problem with airport transfers ought to send in an e mail and complain to them, think this the only way that they will do something about it. e mail address is- Leah Webb
Call Centre Administration Executive/Golf Co-ordinator
Email: administration@phg.co.uk
Fax: 01273 427384
Address: Panorama House, Vale Road, Portslade, East Sussex, BN41 1HP
Tel Panorama: 08707 595 595
Tel: Manos: 08707 530 530
Ext: 7064
or try CC - Administration - PHG <administration@phg.co.uk>