Harold,
I don't doubt for a second that what you've said is absolutely true, and being someone who'll be going to the AB soon I'm taking it very seriously.
I for one am grateful to all the people that have posted honest reviews, good or bad, on this forum. To an Arillas virgin like me it's invaluable.
I very much doubt that TC will have done anything about the AB though, as they seem to be in denial !! All we can do is keep at them, and sooner or later (with a growing number of dis-satisfied customers behind it) they will have to act.
We'll certainly be posting our thoughts / findings when we return on the 5th August (and maybe during the week if we can get online).
In the meantime, Claire and I are looking forward to a bloody good holiday!!
John