Warning
Last week I used the cash machine at Thomas Bay and it seemed to take ages to complete the transaction. The machine was also very noisy and I was starting to think that it was empty again. Eventually the receipt came out at the same time as the money. I took the receipt and went to get the money and just as I was going to take it the machine "sucked" it back in. So there I was with a receipt for €450.00 and no money.
I then tried again for €150 and the machine still took a long time but my hand was ready to grab the notes as soon as they appeared.
Luckily, I was able to phone Probank, quite quickly, and they advised me to contact my bank to get the money bank. I was using a Travelex Cash Passport and I must say that the customer support was excellent. They emailed me a form and things are now in motion to get the money back.
I have never known a cash machine that retracts money but I think there are known problems with this machine.
So please be warned. If you use it, get your hand ready to grab the money as soon as it appears. I used the machine a few days later and filmed everything that took place, including the messages on the screen.
When I go back next week I am going to take plenty of Euros so that I don't have to use a machine. I have a feeling that due to cut backs the ATM's are not being serviced as often as they should be.