Morning, I am here in arillas with my wife for the first time, we arrived last friday and go home next Monday and are really enjoying our stay (at the tria, phil and Helen are fantastic hosts!) we have eaten at the tria many times but the lamb on a Sunday has to be recommended! We have also eaten in arillas three time at the brouklis, two dinners and one lunch, all have been excellent, we have as dimitri pointed out on his post been asked if everything was ok at every meal, our response has always been positive and we were not lying!
As some one else has pointed out this 'Person (?) is a bully and a coward, to not speak to you on the night is the cowardly part followed by the bullying in the e-mail. We have loved the food at the brouklis, as we have elsewhere in arillas, I do not think it is possible to have a bad meal here! We have started having our chat about where to have our 'last night blow out meal' it's bit of a tradition of ours when on holiday to have the last night in our favourite resteraunt and the wife has said already she thinks it will be in the brouklis!
Dimitri please ignore this stupid person, I can understand that this is probably difficult as this is very insulting to you and your staff and your business but just carry on doing what you and your team do really well! As a foot note we had reason to complain at a hotel a few years ago, another guest advised me to 'give the hotel a chance' I am glad I heeded his advice as my complaint was dealt with swiftly and in a professional manner to my total satisfaction, lesson learnt!
I also apologize for my countryman's bad behaviour and manners and look forward to eating with you again before we go home.
